Project Resource Management – PMP/CAPM

Project Resource Management

Project Resource Management helps in managing the capacity, utilization of people and assets for project work by determining and deploying the most qualified resources. It centralizes the crucial  resources to enhance  customer

Project Resource Management

Play Video for Project Resource Management

and employee satisfaction and high enterprise profitability. Resource management comprises the processes to identify, utilize and manage resources required for the successful completion of the project. It involves acquiring and deploying both internal and external resources which are essential for progressively delivering a project or program. The procedure primarily emphasizes on precedence usage of resources, controlling resource utilization and productivity, and measuring resource efficiency. One area which now has more focused when you deals with a human is your emotional intelligence or Emotional Quotient. This is your soft side

Project Resource Management Processes

Resource Management Plan (Planning)

The Resource Management Plan or a resource plan defines how to estimate, obtain, manage and use resources, both human and physical.  Project Team is developed and managed whereas physical resources are controlled for usage efficiency. Resource planning is carried out considering the requirements, deliverables, the schedule for timeline, quality, and risk to select the right quality of resources. Every project plan requires to have a separate resource plan that comprises varying aspects of resource prerequisite, distribution, and utilization from the beginning to the end of the project. In a resource plan, a project manager develops a graded list of resources required for the accomplishment of the project.

Estimate Activity Resources (Planning)

The practices and characteristic for estimation come from schedule management and how to estimate from resource management plan. In this process, cost estimates come as added input to balance resource estimates with cost estimates. Estimating the requirements for both internal and external resources is the very first step in project resource management. Active estimation is needed for every task within the project so the placement of resources can take place in the most effective way. Among the techniques used for resource estimation include the expert judgment in which the estimation is carried out based on experience acquired from earlier projects. Moreover, hard data is collected from certain tasks performed for prior projects leading to more precise estimations. Estimation techniques as discussed in Cost and Schedule Management will also play their role here

Acquire Resources (Execution)

In this process, the stakeholders are involved to acquire a human resource (team members) and physical resource (facilities/ equipment/ materials) and other resources necessary to complete the project work. There are certain data which is required for effective resource management in a project including available resources, the requirement for resources, what risks are related to the resources and how these resources will meet the identified results. Your personal rapport and communication skills play a vital role while networking and negotiating for the best resources.

Develop team (Execution)

The process involves enhancing competencies, team communication, and the general team environment to improve project performance. Things like Colocation and training cost will play their role in effective development. Motivational Theories like Maslow’s Hierarchy, Herzberg’s Hygiene Theory, Theory X and Y will help the team management understanding the team motivation and provide ides to keep the team motivated.

Tuckman Model of team development is a quick guide to make sure that you don’t stick at the undesired stage of team development,

Project Resource mangement

Tuckman (forming, norming, storming, performing) by MULTI-STAKEHOLDER PARTNERSHIPS

Manage team (Execution)

The process includes following team performance, put forth viewpoint, solving issues, and managing team changes to enhance project performance. This is the time when most of the conflicts will arise and as I always recommend that conflicts are good for the team performance if handled properly

Maslow

https://www.simplypsychology.org/maslow.html

Control Resources (Monitoring and Controlling)

This is among the most crucial challenge in real-time tasks. The project managers consistently perform the alternate evaluation, cost-benefit assessment, and negotiation in keeping the physical resources working on the projects. The whole objective of this knowledge area is to use resources available to project effectively, efficiently and economically. 

Key Deliverables for Project Resource Management

RACI Chart

RACI Chart

Project Management Plan:

It explains how an association or corporation is run. A management plan lets you validate your management structure and functions. Also, it makes sure that everyone is on one platform and the determined goals will be achieved.

Resource Breakdown Structure (RBS):

It refers to a hierarchical list of resources regarding functions and resource types that are used to facilitate planning and monitoring the project work. The procedure of classification continues even with distinct categories until each resource type is broken down into simple individual entities. When RBS is done, it becomes easier to determine the total available resources for every team and manage their utilization.

RACI Chart

Its a tool for tracking the roles and responsibilities of project members/ or positions in general for specific project tasks during the project life cycle. R- responsible, A – Accountable, C- Consulted, I- Informed

Further Readings

 

Quick Links for Project Management

Articles Seminars Knowledge Areas Process Groups Terms and concepts

  

 

Don’t forget to join and subscribe,

Mudassir Iqbal, PMPMudassir Iqbal, PMPDiscord Communication ServerMudassir Iqbal, PMPMudassir Iqbal, PMP

Don’t forget to visit PMP Certification Simplified!

A 9-week online training course designed for you, a PMP Aspirant, by taking out the Guesswork from your Quest towards the  Ultimate Goal, The PMP (Project Management Professional) Certification

Mudassir Iqbal, PMP PMP Course Outline  PMP Certification Simplified!PMP Certification Simplified Brochure

Project Quality Management Introduction – PMP/CAPM

Project Quality Management  (A high-level snapshot)

Project Quality ManagementIf as a Project manager you believe that get the things within Budget and on Schedule, your job is done, you are highly mistaken. You need to make sure that the product, service or result that you and your team is producing should be Fit to use and as per quality agreed or expected by the stakeholders. The other side of the coin is that you should maintain a quality oriented process to avoid failures and defects getting in the hands of the customer. Project Quality Management Knowledge area makes sure that you remain in control of the expected quality on the project.

Project Quality Management Knowledge Area Processes

Quality Management Plan (Planning)

  • It provides guidance and direction on how quality will be managed and verified throughout the project
  • The process of identifying quality requirements and/or standards for the project and its deliverables, and documenting how the project will demonstrate compliance with quality requirements and/or standards.
  • Performed once or at predefined points in the project

Manage Quality (Execution)

Project QualityManagement Knowledge Area

To Project Quality Management Blog

  • It increases the probability of meeting the quality objectives as well as identifying ineffective processes and causes of poor quality
  • The process of translating the quality management plan into executable quality activities that incorporate the organization’s quality policies into the project
  • Performed throughout the project

Control Quality (Monitoring and Controlling)

  • Verifying that project deliverable and work meet the requirements specified by key stakeholders for final acceptance
  • The process of monitoring and recording results of executing the quality management activities in order to assess performance and ensure the project outputs are complete, correct, and meet customer expectations.
  • Performed throughout the project

 

Further Information on Project Quality Management

Quick Links for Project Management

Articles Seminars Knowledge Areas Process Groups Terms and concepts

  

 

Don’t forget to join and subscribe,

Mudassir Iqbal, PMPMudassir Iqbal, PMPDiscord Communication ServerMudassir Iqbal, PMPMudassir Iqbal, PMP

Don’t forget to visit PMP Certification Simplified!

A 9-week online training course designed for you, a PMP Aspirant, by taking out the Guesswork from your Quest towards the  Ultimate Goal, The PMP (Project Management Professional) Certification

Mudassir Iqbal, PMP PMP Course Outline  PMP Certification Simplified!PMP Certification Simplified Brochure

Project Quality Management – PMP/CAPM

Project Quality Management

Customer satisfaction, which is generally defined as conformance to requirements and fitness for use

Quality is the fourth aspect of the most important triple constraint on Constraintany project. Project Quality Management ensures that Project and process remain on track and are progressing as per the baseline estimations and requirements.
Project quality management involves the procedures and practices that are used to determine and accomplish the quality of the deliverables of a project. Quality is what the customers or shareholders require from the project deliverables. It is the degree to which a set of inherent characteristics fulfils requirements, decrease rework/costs, increase productivity/stakeholder satisfaction.

It encompasses all the activities that determine quality policies, purposes, and processes in an organization. Project quality management uses guidelines and strategies to successfully execute the organization’s quality management system. It supports consistently improving activities.

Grade relates to Features of the product, while Quality relates to Requirements of the product

Most importantly this is managements responsibility and should be undertaken by the whole team. PM is responsible for Project quality and Project Standards as a part of Plan Quality process but that cannot be much different both in practices or general expectations of Quality within Organization. OPA’s and EEF’s will affect you the most while dealing with the Quality. You need to be aware of some other concepts like Grade Vs Quality and Accuracy vs Precision while dealing with Quality.

Product satisfaction focuses the customer satisfaction whereas Project satisfaction deals with the Stakeholders;

Project Quality Management Processes

Quality Management Plan

The quality management plan is a major part of the project management plan that explains how the practical policies,

Project Quality Management

Play Video

procedures and framework will be applied to accomplish the quality objectives. It describes the practices and means essential for the project management team to achieve the set of quality objectives for the project. The quality management plan can be formulated in official or unofficial, detailed or roughly framed. The elements of the quality management plan are primarily determined by the requirements of the project.

Tools and Techniques

  • Process improvement plan covers all improvement practices involved
  • Inspection planning adds up as a new technique as most tasks have some sort of testing, investigation, and reviews
  • The plan outcomes update the RTM considering plan quality relevant new risks to risk register

Quality should be planned based on prevention rather then inspection led quality. Cost of Quality is a major parameter which outlines the organization’s preferences in terms of quality.

Manage Quality

Manage Quality refers to translating the quality management plan into practical quality practices that involve the organization’s quality framework into the task. The possibility of this process is prolonged beyond quality assurance without shifting the QA factors. The procedure of manage quality improves the likeliness of meeting the ultimate quality objectives. Also, it determines the inefficient processes and reasons for poor quality. It utilizes information from the control quality process to evaluate the overall quality status of the project to the stakeholders. The process audits the quality requirements to make sure that appropriate quality standards and functional definitions are used. The primary focus is to see how well the project adheres to the expected quality through audits and quality control tools. It is aimed at preventing any defects.

Control Quality

Quality control is the procedure of monitoring and recording outcomes of implementing quality practices to evaluate performance and suggest essential changes. In simple words, it’s the measurement of defects. The process identifies the causes of a failed process or product quality and suggests corrective actions. It validates the project deliverables to work according to the requirements defined by key stakeholders for final approval.

The manage quality is more concerned with process improvements and is in the Executing process group. Control Quality a process in Monitoring and Controlling process group and deal with end-product quality.

Quality should be planned, designed, and built-in, rather than inspected in.

Key Deliverables for Project Quality Management

Quality Management Plan

Quality management planning highlights the quality policies and processes relevant to the task for both project deliverables and project process. It defines who is responsible for what.

The processes in this knowledge Area of Quality Management helps avoid issues at a later stage of the project. Nobody wants to deliver a poor quality product which client/stakeholder/customer returns.

Quality Metrics:

Quality metrics are an important component of an efficient quality management plan. These measurements make sure that consumers receive acceptable goods or deliverables. Quality metrics are used to interpret users’ needs into satisfactory performance measures.

Quality Report:

A quality report refers to documentation that conveys information regarding the quality of a statistical good or process. It comprises of text and quality indicators that are recorded in a document or a database.

PDCA

PDCA

General Information: Seven Basic Tools of Quality

Though not any more specifically mentioned as part of PMBOK 6, it’s a good idea to know about the list of ‘Seven Basic Tools of Quality’;

  1. Cause-and-effect diagram
  2. Control Charts
  3. Flowcharting
  4. Histogram
  5. Pareto chart
  6. Run chart
  7. Scatter Diagram

Further Readings

  1. Sampling/ Statistical Sampling
  2. Work Performance Documents and Deliverables
  3. Business Case

Project Quality Management Video- PMP/CAPM

Project Quality Management

Project Quality Management Processes

To Project Quality Management Blog

Quality on the Project is simply Conformance of the Requirement either stated or non-stated,  Customer Satisfaction, and Fitness of use. Project Quality Management processes provide the tools and techniques to first define what are quality requirements and then making sure that the team is following the defined processes and finally controlling to identify any gap and improve continuously and consciously.

Project Quality Management Processes

 

Quality Management Plan (Planning)

Inputs Tools and Techniques Outputs
  • Project charter
  • Project management plan
    • Requirements management plan
    • Risk management plan
    • Stakeholder engagement plan
    • Scope baseline
  • Project documents
    • Assumption log
    • Requirements documentation
    • Requirements traceability matrix
    • Risk register
    • Stakeholder register
  • Enterprise environmental factors
  • Organizational process assets
  • Expert judgment
  • Data gathering
    • Benchmarking
    • Brainstorming
    • Interviews
  • Data analysis
    • Cost-benefit analysis
    • Cost of quality
  • Decision making
    • Multicriteria decision analysis
  • Data representation
    • Flowcharts
    • Logical data model
    • Matrix diagrams
    • Mind mapping
  • Test and inspection planning
  • Meetings
  • Quality management plan
  • Quality metrics
  • Project management plan updates
    • Risk management plan
    • Scope baseline
  • Project documents updates
    • Lessons learned register
    • Requirements traceability matrix
    • Risk register
    • Stakeholder register

 

Manage Quality (Execution)

Inputs Tools and Techniques Outputs
  • Project management plan
    • Quality management plan
  • Project documents
    • Lessons learned register
    • Quality control measurements
    • Quality metrics
    • Risk report
  • Organizational process assets
  • Data gathering
    • Checklists
  • Data analysis
    • Alternatives analysis
    • Document analysis
    • Process analysis
    • Root cause analysis
  • Decision making
    • Multicriteria decision analysis
  • Data representation
    • Affinity diagrams
    • Cause-and-effect diagrams
    • Flowcharts
    • Histograms
    • Matrix diagrams
    • Scatter diagrams
  • Audits
  • Design for X
  • Problem solving
  • Quality improvement methods
  • Quality reports
  • Test and evaluation documents
  • Change requests
  • Project management plan updates
    • Quality management plan
    • Scope baseline
    • Schedule baseline
    • Cost baseline
  • Project documents updates
    • Issue log
    • Lessons learned register
    • Risk register

 

Control Quality (Monitoring and Controlling)

Inputs Tools and Techniques Outputs
  • Project management plan
    • Quality management plan
  • Project documents
    • Lessons learned register
    • Quality metrics
    • Test and evaluation documents
  • Approved change requests
  • Deliverables
  • Work performance data
  • Enterprise environmental factors
  • Organizational process assets
  • Data gathering
    • Checklists
    • Check sheets
    • Statistical sampling
    • Questionnaires and surveys
  • Data analysis
    • Performance reviews
    • Root cause analysis
  • Inspection
  • Testing/product evaluations
  • Data representation
    • Cause-and-effect diagrams
    • Control charts
    • Histogram
    • Scatter diagrams
  • Meetings
  • Quality control measurements
  • Verified deliverables
  • Work performance information
  • Change requests
  • Project management plan updates
    • Quality management plan
  • Project documents updates
    • Issue log
    • Lessons learned register
    • Risk register
    • Test and evaluation documents

Quick Links for Project Management

Articles Seminars Knowledge Areas Process Groups Terms and concepts

  

 

Don’t forget to join and subscribe,

Mudassir Iqbal, PMPMudassir Iqbal, PMPDiscord Communication ServerMudassir Iqbal, PMPMudassir Iqbal, PMP

Don’t forget to visit PMP Certification Simplified!

A 9-week online training course designed for you, a PMP Aspirant, by taking out the Guesswork from your Quest towards the  Ultimate Goal, The PMP (Project Management Professional) Certification

Mudassir Iqbal, PMP PMP Course Outline  PMP Certification Simplified!PMP Certification Simplified Brochure

Project Cost Management Video – PMP/CAPM

Project Cost Management

Project Cost Management Processes

To Project Cost Management Blog

No Initiative will be approved and no project will get into execution until the Project Manager or Project Management team provides the project schedule and the project budget.  These are baselined during the Planning process Group so that can be used for measuring the progress of the project against a Project Management Plan and determine if the project is on track or if it requires an adjustment either through corrective actions, preventive actions, Defect repair or change requests.  Project Cost Management Management processes provide the required ability to the Project Manager, so that s/he can keep the project within budget and deliver the project objectives successfully.

Project Cost Management Processes

Plan Cost Management (Planning)

Inputs Tools and Techniques Outputs
  • Project charter
  • Project management plan
    • Schedule management plan
    • Risk management plan
  • Enterprise environmental factors
  • Organizational process assets
  • Expert judgment
  • Data analysis
  • Meetings
  • Cost management plan

Estimate Costs (Planning)

Inputs Tools and Techniques Outputs
  • Project management plan
    • Cost management plan
    • Quality management plan
    • Scope baseline
  • Project documents
    • Lessons learned register
    • Project schedule
    • Resources requirements
    • Risk register
  • Enterprise environmental factors
  • Organizational process assets
  • Expert judgment
  • Analogous estimating
  • Parametric estimating
  • Bottom-up estimating
  • Three-point estimating
  • Data analysis
    • Alternatives analysis
    • Reserve analysis
    • Cost of quality
  • Project management information system
  • Decision making
    • Voting
  • Cost estimates
  • Basis of estimates
  • Project documents updates
    • Assumption log
    • Lessons learned register
    • Risk register

Determine Budget (Planning)

Inputs Tools and Techniques Outputs
  • Project management plan
    • Cost management plan
    • Resource management plan
    • Scope baseline
  • Project documents
    • Basis of estimates
    • Cost estimates
    • Project schedule
    • Risk register
  • Business documents
    • Business case
    • Benefits management plan
  • Agreements
  • Enterprise environmental factors
  • Organizational process assets
  • Expert judgment
  • Cost aggregation
  • Data analysis
    • Reserve analysis
  • Historical information review
  • Funding limit reconciliation
  • Financing
  • Cost baseline
  • Project funding requirements
  • Project documents updates
    • Cost estimates
    • Project schedule
    • Risk register

Control Costs (Monitoring and Controlling)

Inputs Tools and Techniques Outputs
  • Project management plan
    • Cost management plan
    • Cost baseline
    • Performance measurement baseline
  • Project documents
    • Lessons learned register
  • Project funding requirements
  • Work performance data
  • Organizational process assets
  • Expert judgment
  • Data analysis
    • Earned value analysis
    • Variance analysis
    • Trend analysis
    • Reserve analysis
  • To-complete performance index
  • Project management information system
  • Work performance information
  • Cost forecasts
  • Change requests
  • Project management plan updates
    • Cost management plan
    • Cost baseline
    • Performance measurement baseline
  • Project documents updates
    • Assumption log
    • Basis of estimates
    • Cost estimates
    • Lessons learned register
    • Risk register

Quick Links for Project Management

Articles Seminars Knowledge Areas Process Groups Terms and concepts

  

 

Don’t forget to join and subscribe,

Mudassir Iqbal, PMPMudassir Iqbal, PMPDiscord Communication ServerMudassir Iqbal, PMPMudassir Iqbal, PMP

Don’t forget to visit PMP Certification Simplified!

A 9-week online training course designed for you, a PMP Aspirant, by taking out the Guesswork from your Quest towards the  Ultimate Goal, The PMP (Project Management Professional) Certification

Mudassir Iqbal, PMP PMP Course Outline  PMP Certification Simplified!PMP Certification Simplified Brochure